SAG
The Senior Contact Center Specialist at SAG-AFTRA Health Plan owns the design, delivery, and continuous improvement of contact center training, knowledge resources, and process excellence. This role independently develops modern training curriculum, maintains the knowledge library, and ensures successful onboarding and performance of representatives. The position partners with cross-functional leaders on process and technology enhancements while providing critical backup support to management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SAG.
SAG didn’t post a salary, so this is our estimate from similar listings.