Capital

Sr. Coordinator, Support Operations

Capital(1 month ago)

Richmond, VAOnsiteFull TimeSenior$53,200 - $60,700Support Operations
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About this role

A Sr. Coordinator, Support Operations at Capital One is a customer-focused technical support associate serving a large, geographically dispersed organization. The role sits within the support operations team and involves working with internal end users across multiple device platforms. Strong communication and technical aptitude are expected to succeed in this position.

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Required Skills

  • Troubleshooting
  • Windows Support
  • Mac Support
  • Mobile Support
  • Password Reset
  • Remote Access
  • ServiceNow
  • Onboarding
  • Communication
  • Ticketing

Qualifications

  • High School Diploma
  • GED
  • Associate’s Degree in Computer Science
  • Associate’s Degree in Information Systems
  • Associate’s Degree in Engineering
  • ITIL Certification
  • Mac Integration Basics Certificate
  • Windows 10 Certificate

You’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.

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