Sr. Customer Service Specialist
McKesson(1 month ago)
About this role
The Support Specialist at McKesson provides day-to-day account support and resolves customer issues to ensure high customer satisfaction. The role services Customer Experience Operations and other McKesson business partners, leveraging internal systems for audit analysis, research, and reporting. The specialist documents interactions in CRM tools and focuses on efficient, one-touch resolution while supporting order and account processes.
Required Skills
- Customer Service
- Call Handling
- Order Processing
- Account Reconciliation
- Documentation
- Reporting
- Salesforce
- SAP
- Excel
- Verint
+5 more
About McKesson
mckesson.comThe leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions.
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