Sr. Customer Success Manager
OneSource Virtual(21 days ago)
About this role
The Customer Success Manager at OneSource Virtual is responsible for ensuring customers achieve their desired outcomes using OSV services by acting as a trusted advisor. The role focuses on driving adoption, increasing customer value, and managing retention while partnering with internal teams to improve services and identify expansion opportunities.
Required Skills
- Customer Success
- Account Management
- Workday
- Adoption Management
- Stakeholder Engagement
- Communication
- Problem Solving
- Escalation Management
- Success Planning
- Time Management
Qualifications
- Bachelor's Degree
About OneSource Virtual
onesourcevirtual.comOneSource Virtual (OSV) provides in-application Workday services and solutions for payroll, benefits, accounts payable, tax, and more.
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