Equinix

Customer Success Manager 2

Equinix(2 months ago)

HybridFull TimeMedior$86,865 - $115,568 (estimated)Customer Success
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About this role

The Customer Success Manager at Equinix is a strategic partner who ensures customers achieve desired outcomes and realize maximum value from Equinix digital infrastructure solutions across the post-sales lifecycle. The role focuses on driving engagement, adoption, and retention while acting as a trusted advisor to mitigate risks, identify growth opportunities, and contribute to revenue expansion.

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Required Skills

  • Customer Onboarding
  • Stakeholder Management
  • Data Analysis
  • Salesforce
  • Gainsight
  • Tableau
  • Renewal Management
  • Upselling
  • Technical Acumen
  • Escalation Management

+3 more

Equinix

About Equinix

equinix.com

Equinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.

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