Sr. Customer Success Manager

United States - Genesys Cloud Services, Inc.(20 days ago)

HybridFull TimeSenior$113,100 - $146,300Customer Success

About this role

Genesys is seeking a Customer Success Manager to help enterprise clients achieve measurable value from the company's cloud-based CX solutions. The role involves acting as a key advisor, coordinating cross-functional teams, and fostering strong relationships with senior stakeholders to drive adoption and growth.

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Required Skills

CRM
Customer Success
SaaS
Business Reviews
Strategic Planning
Stakeholder Management
Cross-functional Collaboration
Customer Experience
Account Management

Qualifications

Bachelor’s degree in business, management, or a related field
6+ years of experience in Customer Success or a similar role

About United States - Genesys Cloud Services, Inc.

genesys.com

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