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Customer Success Manager at Skillsoft - ApplyBlast

Customer Success Manager

Skillsoft

15 days ago

2.9 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

Skillsoft is seeking an experienced Customer Success Manager to manage a portfolio of strategic customers, focusing on digital learning solutions to drive employee reskilling and upskilling. The role involves building trusted advisor relationships, ensuring customer retention and satisfaction, and collaborating with internal teams to achieve renewal and growth targets. The ideal candidate will leverage data and strategic planning to help customers realize value from Skillsoft's platform and services.

Responsibilities

Drive customer retention and growth by achieving targeted activity and renewal goals
Conduct business review meetings to assess key trends and identify up-sell opportunities
Collaborate with account teams to identify white space and ensure expansion and renewal

Skills

About Skillsoft

skillsoft.com

Headquarters

Nashua, New Hampshire, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Skillsoft is a corporate learning and talent development company that provides digital learning, training, and upskilling solutions for organizations and individuals. Its platform offers courses, leadership development, technical and compliance training, and learning resources designed to help employees build skills and improve performance. Skillsoft serves enterprises worldwide through online learning content, coaching, and talent development tools.