PerkinElmer

Sr. Customer Support Engineer

PerkinElmer(3 days ago)

Cambridge, MAOnsiteFull TimeSenior$78,000 - $117,500
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About this role

A Senior Customer Support Engineer at GSK in Cambridge is responsible for troubleshooting, repairing, and maintaining laboratory equipment. The role involves supporting scientific instruments, training staff, and ensuring customer satisfaction in a technical environment. It also includes administrative and process improvement duties, emphasizing technical support and teamwork.

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Required Skills

  • Troubleshooting
  • Technical Writing
  • Interpersonal Skills
  • Microsoft Office
  • Customer Support
  • Laboratory Equipment
  • Problem Solving
  • Communication
  • Teamwork
  • Equipment Maintenance

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