Customer Support Engineer
KLA(2 months ago)
About this role
The Customer Support Engineer at KLA will support the Rapid tool and is responsible for customer service activities related to updating, troubleshooting, diagnosing, and repairing complex capital equipment at customer sites. The successful candidate will engage with customers to ensure satisfaction with services while maintaining operational quality, and will also provide documentation on recurring issues and collaborate with Product Support for technical matters.
Required Skills
- Troubleshooting
- Diagnostic Skills
- Customer Service
- Technical Support
- Interpersonal Communication
Qualifications
- Technical College Degree in Engineering
- 3+ Years Semiconductor Experience
About KLA
kla.comKLA is a leader in process control using advanced inspection tools, metrology systems, and computational analytics. Keep Looking Ahead.
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