OpenText
A Customer Service Representative at OpenText handles incoming customer tickets via phone, email, and chat to resolve access and permissions issues. The role involves monitoring service portals to triage inquiries, supporting product licensing renewals, and advocating for customer satisfaction within a global support environment.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
6% below the average for this role
1 month ago
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