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Sr Customer Value Consultant at Coupa Software, Inc. - ApplyBlast

Sr Customer Value Consultant

Coupa Software, Inc.

6 days ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Sr Customer Value Consultant works with customers who need extra support to adopt and get value from Coupa. As part of the Customer Success organization, you take on short, focused engagements with accounts that need support, helping them work through issues and build healthier adoption over time. The role involves assessing the situation, developing a plan, driving it forward, and positioning the customer to sustain that progress beyond the life of the engagement.

Responsibilities

Lead focused engagements to help customers adopt Coupa and achieve full value
Diagnose adoption barriers and develop recovery plans to return accounts to health
Configure the Coupa platform and run workshops to resolve adoption barriers

Skills

About Coupa Software, Inc.

coupa.com

Headquarters

Foster City, California, United States

Company Size

1001-5000 employees

Founded

2006

View Profile

Coupa is a cloud-based Business Spend Management (BSM) platform that helps organizations gain visibility and control over procurement, invoicing, expenses, sourcing, and supplier management. Its SaaS platform combines workflow automation, analytics and AI-driven insights to optimize costs, enforce policy compliance, and improve supplier collaboration. Coupa integrates with enterprise ERPs and third-party systems to provide real-time spend intelligence and drive measurable savings across the enterprise.