FormFactor Inc
The Sr Director, Field Service leads and develops a geographically dispersed Probes Field Service team in Taiwan, managing service resource planning and enhancing technical capabilities to meet customer requirements. This role involves handling critical escalations, promoting Voice of the Customer initiatives, and improving Service Level Agreement achievement rates. The position requires fostering a culture of safety, accountability, and continuous improvement while maintaining strong relationships with customer management and executive stakeholders.
Industry leader providing advanced solutions for on-wafer test and measurement, including engineering probe stations, analytical probes, probe cards, and 3D surface metrology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FormFactor Inc.
FormFactor Inc didn’t post a salary, so this is our estimate from similar listings.
120% above the average for this role
FORMFACTOR INC SEC 10-K Report
3 weeks ago
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