Sr. IT Systems Engineer
Hi Marley
About this role
The role is focused on elevating Hi Marley’s internal technology stack to drive operational excellence, automation, and security across the company’s SaaS ecosystem. The hire will design and maintain identity and provisioning workflows, modernize IT service intake, manage endpoint policies, and enable AI-powered internal tools while supporting governance and security. This position is team-oriented and requires working in the office two days per week.
Skills
About Hi Marley
himarley.comHi Marley is a conversational customer communication platform built for the insurance industry that modernizes claims and service interactions through two‑way texting, messaging, automation, and AI. It connects with carriers’ existing systems (claims platforms, CRM, telephony) to automate routine tasks, route conversations, and surface data for faster resolution. Insurers and brokers use Hi Marley to shorten claim cycle times, improve customer satisfaction, and reduce operational costs by turning fragmented communications into tracked, measurable workflows.
Recent company news
citybizHi Marley Appoints Jonathan Tushman as Chief AI Officer
2 weeks ago
Florida PoliticsTampa-based insurance company launches text message claim option following disasters
Sep 3, 2025
citybizHi Marley Appoints Verisk’s Scott Stephenson To Board
1 month ago
TechCrunchHi Marley raises $25M to fund its AI-powered communication platform for the insurance industry
Mar 11, 2021
PR NewswireAmica Insurance Simplifies Customer Communications With The Hi Marley Insurance Cloud
Nov 16, 2021
About Hi Marley
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hi Marley.
Salary
$89k – $164k
per year