Sr Manager, Clinical Contact Center Technology
Labcorp(6 days ago)
About this role
Labcorp seeks a senior leader to direct the modernization of their clinical contact center technology. The role involves strategizing, implementing cutting-edge solutions, and leading a team to enhance customer experience and operational efficiency.
Required Skills
- AI
- CCaaS
- Automation
- Case Management
- UI/UX
- Vendor Management
- System Integration
- Leadership
- Contact Center
- Technology Strategy
Qualifications
- BS in related field
About Labcorp
labcorp.comLabcorp is a global life sciences and healthcare company that provides diagnostic laboratory testing and drug development services. It operates clinical laboratories and digital testing solutions for patients and providers while supporting biopharma companies with clinical trial services, central laboratory capabilities, and development analytics. Labcorp’s testing, data and research platforms help guide healthcare decisions across clinical care, research and commercial drug development worldwide.
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