Echo Global Logistics
The Senior Manager, Customer Success leads the execution of customer success strategies to drive satisfaction, retention, and growth. This role acts as the primary link between customers and internal teams, ensuring customer objectives are met while supporting company goals. The position involves managing customer success teams, optimizing processes, and fostering strong customer relationships.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
2005
Learn how Echo Global Logistics simplifies transportation management for shippers and carriers with tech-enabled, expert-backed freight shipping solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Echo Global Logistics.
Echo Global Logistics didn’t post a salary, so this is our estimate from similar listings.