Asurion

Sr. Manager, Quality & Insights

Asurion(3 days ago)

HybridFull TimeSenior$103,835 - $139,831 (estimated)Customer Solutions
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About this role

Asurion's Senior Manager, Quality & Insights – Hub, provides strategic leadership for quality operations across major telecommunications clients and retail programs. The role involves collaborating with various teams to ensure quality standards and insights are effectively translated into actionable improvements.

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Required Skills

  • Quality Management
  • Customer Experience
  • Data Analysis
  • Client Relations
  • Operational Strategy
  • Leadership
  • Insights Development
  • Analytics
  • Communication
  • Team Building

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