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© All Rights Reserved. ApplyBlast.com
Etsy, Inc.
The Quality Insights Manager will design and execute Etsy’s Outsourcing Quality program to measure and improve agent performance across buyer and seller support. This role involves translating complex quality data into actionable insights to influence decisions across multiple teams and drive improvements in training, cost efficiency, and the overall customer experience. The position operates as an individual contributor within the Outsourcing Quality team, reporting to the Senior Manager of Outsourcing Quality.
Headquarters
Brooklyn, New York, United States
Company Size
1001-5000 employees
Founded
2005
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Etsy, Inc..
37% above the average for this role
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