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© All Rights Reserved. ApplyBlast.com
Xfinity
The Senior Manager of Workforce Management at Comcast Business leads enterprise-level workforce and call routing strategies across multiple sites. The role involves strategic planning, analytics, and leadership to enhance service delivery, operational performance, and staffing efficiency. It also includes collaboration with cross-functional teams to ensure scalable and resilient workforce solutions that support growth and service excellence.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.