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Sr. Program Manager (Case Management) at Blue Cross Blue Shield of Massachusetts - ApplyBlast

Sr. Program Manager (Case Management)

Blue Cross Blue Shield of Massachusetts

4 months ago

3.1 on Glassdoor

Hingham, MA

Onsite

Full Time

Senior

1 applicant

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About this role

A Senior Program Manager at Blue Cross Blue Shield of MA leads operational strategy and vendor management for care management initiatives, including MHK, Optum, and Point Click Care. The role involves driving cross-functional collaboration, optimizing business processes, and implementing system enhancements to improve program effectiveness and member outcomes.

Responsibilities

Lead operational workflow improvements and efficiency opportunities
Collaborate with senior leadership and vendors on strategic priorities
Spearhead complex programs and projects with meticulous planning
Optimize business processes through system integration and performance monitoring
Govern vendor release cycles and manage defect resolution

Skills

Qualifications

Bachelor's degree in Healthcare, Business, or Health Management

About Blue Cross Blue Shield of Massachusetts

bluecrossma.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1937

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Blue Cross Blue Shield of Massachusetts brings health insurance plans, medical claims, insurance coverage, benefits and telehealth via MyBlue Web & App