Klaviyo
A Senior Renewals Specialist at Klaviyo is part of the global renewals team focused on ensuring contracted customers continue to realize value from Klaviyo’s platform. The role partners closely with Customer Success, Growth, and other GTM teams to support retention and renewal outcomes while helping shape AI-enabled workflows and process improvements. It is a senior individual contributor position operating across US locations.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2012
Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Klaviyo.
Klaviyo and Shopify Deepen Integration
3 days ago