Sr. Service Advisor - Tysons Galleria
Lucid Motors(6 days ago)
About this role
The Senior Service Advisor is a senior-level customer-facing lead in the service department who ensures exceptional customer experiences and retention for Lucid’s vehicles. The role mentors Service Advisors and acts as a point-person for complex or escalated service interactions while supporting departmental efficiency and quality standards. This position supports full-service operations including vehicle intake, documentation, and client communication.
Required Skills
- Customer Service
- Mentoring
- Communication
- Vehicle Inspection
- Work Orders
- Documentation
- Warranty Claims
- DocuSign
- DMS
- Computer Proficiency
+4 more
Qualifications
- AA/BS in Automotive Technology or Business Management
- Valid Driver's License
- CPR Training
About Lucid Motors
lucidmotors.comLucid Motors (Lucid Group, Inc.) is an American electric vehicle company that designs and manufactures luxury, technology-forward EVs focused on sustainable mobility and a reimagined driving experience. Founded in 2007 and headquartered in Newark, California, Lucid’s flagship Lucid Air emphasizes long range, high efficiency, premium interiors, and advanced powertrain and battery engineering; the company sells and leases vehicles directly and provides customer support and service. Lucid positions itself in the premium EV market by combining in-house hardware and software innovation with global sales and service expansion.
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