Health Federation of Philadelphia
The IT Service Desk Lead is a senior role within the IT Systems Support group, responsible for mentoring Service Desk Technicians and supporting IT management in system support and research. The position involves managing service desk workflows, establishing training protocols, and ensuring compliance with change management and service level agreements.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
51-200 employees
Founded
1983
Health Federation of Philadelphia (HFP) is a nonprofit membership organization that supports Federally Qualified Health Centers in the Philadelphia region to improve access to high-quality primary care. HFP provides training, technical assistance, workforce development, centralized care management, and resource-sharing, and leads programs such as Multiplying Connections and C Change to deliver coordinated care. The organization convenes partners and advocates for policies that strengthen community health, connecting health centers with local resources and services across the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Health Federation of Philadelphia.
Health Federation of Philadelphia didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role