Sr Service Desk Techn
IQVIA(19 days ago)
About this role
The role involves providing first-line IT support to customers, translating and communicating technical issues, and maintaining knowledgebases. It requires troubleshooting, process improvement, and mentoring junior staff, with an emphasis on communication and technical skills.
Required Skills
- Microsoft Server
- Network Technologies
- Remote Control Tools
- Troubleshooting
- Communication
- Problem Solving
- IT Support
- Knowledge Management
About IQVIA
iqvia.comIQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.
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