Sr. ServiceNow Business Analyst

Accenture Federal Services(1 month ago)

HybridFull TimeSenior$98,500 - $184,900Technology Consulting

About this role

A Senior ServiceNow Business Analyst at Accenture Federal Services analyzes organizational needs and designs technology-integrated processes and systems for federal clients. The role supports agile development on the ServiceNow platform, translates business needs into technical requirements, and helps define future-state solutions to improve efficiency and effectiveness. The position emphasizes driving innovation through technology and process improvement while collaborating across cross-functional teams.

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Required Skills

ServiceNow Architecture
Requirements Gathering
Functional Testing
Agile Development
Process Optimization
PSDS
CSM
NowAssist
Virtual Agent
Collaboration

Qualifications

ServiceNow Certified System Administrator (CSA)
Certified Scrum Master
Active Secret Clearance

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.