Sr Specialist, Consumer Affairs
Domino Data Lab(21 days ago)
About this role
Fortitude Re is a global legacy reinsurance provider focused on life, annuity, and property & casualty solutions, backed by institutional investors and headquartered in Bermuda. The Senior Specialist, Consumer Affairs sits within the Client Experience team at Fortitude Life and Annuity Solutions (FLAS) and supports the end-to-end handling of formal consumer and regulatory complaints. The role partners with internal stakeholders and reports to the Director, Consumer Affairs.
Required Skills
- Complaint Investigation
- Regulatory Responses
- Customer Escalations
- Complaint Resolution
- Response Writing
- Compliance
- Stakeholder Management
- Root Cause Analysis
- Process Improvement
- Quality Review
+5 more
Qualifications
- Undergraduate Degree
About Domino Data Lab
careerpuck.comPuck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.