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Sr. Specialist Customer Support at GlobalFoundries - ApplyBlast

Sr. Specialist Customer Support

GlobalFoundries

4 months ago

3.5 on Glassdoor

Penang, Malaysia

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Specialist at GlobalFoundries manages the end-to-end order lifecycle, including entry, validation, fulfillment coordination, and quotation generation for customers. The role involves serving as the primary point of contact for order status and issue resolution while coordinating with cross-functional teams like Sales, Finance, and Supply Chain to ensure timely processing. Candidates must support software licensing processes and maintain accurate records within customer portals and ERP systems to drive business growth.

Responsibilities

Manage end-to-end order lifecycle from entry to fulfillment coordination

Skills

Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Supply ChainBachelor's Degree in Engineering1 to 8 years of experience

About GlobalFoundries

gf.com

Headquarters

Malta, New York, United States

Company Size

10001+ employees

Founded

2009

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GlobalFoundries is a leading semiconductor manufacturing firm that specializes in providing advanced technology solutions to a global clientele. The company facilitates seamless collaboration through its GF Connect platform, allowing customers to manage orders and get to production more efficiently. With a commitment to innovation and quality, GlobalFoundries plays a crucial role in the semiconductor supply chain, delivering cutting-edge manufacturing capabilities for various industries.