Sr Staff Exp Designer, Post-Purchase Support
PayPal(1 month ago)
About this role
A Senior Staff Designer for Post-Purchase Support at PayPal leads the design of end-to-end dispute and resolution experiences for both consumers and merchants. The role focuses on simplifying highly regulated, multi-stakeholder workflows into clear, trustworthy interactions while partnering across product, engineering, operations, and risk. The designer will shape systems and patterns that improve resolution clarity and customer confidence.
Required Skills
- Systems Thinking
- Workflow Design
- Interaction Design
- UX Research
- Prototyping
- Visual Design
- Mentoring
- Communication
- Stakeholder Management
- Service Design
Qualifications
- Bachelor's Degree
About PayPal
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