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Sr. Support Engineer, VMware at Rimini Street - ApplyBlast

Sr. Support Engineer, VMware

Rimini Street

3 months ago

3.3 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Senior Support Engineer at Rimini Street provides exceptional remote support for mission-critical VMware components as part of a global 24x7x365 support team. The role involves complex troubleshooting, hands-on assistance, configuration changes, and scripting to resolve incidents for enterprise clients. Candidates must possess deep expertise in VMware technologies and fluency in both English and Japanese.

Responsibilities

Evaluate and resolve complex customer issues using expert VMware troubleshooting methods
Provide hands-on remote assistance and configuration changes to end users
Create scripts to identify, analyze, and correct data issues
Document remediation efforts, test results, and necessary approvals
Collaborate in a virtual 24x7x365 support environment with global teams

Skills

Qualifications

Bachelor’s Degree in Computer Science

About Rimini Street

riministreet.com

Headquarters

Las Vegas, Nevada, United States

Company Size

1001-5000 employees

Founded

2005

View Profile

Global provider of end-to-end enterprise software support and innovation solutions, the leading third-party support provider for Oracle, SAP and VMware.