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© All Rights Reserved. ApplyBlast.com
QAD, Inc.
The Sr. Support Operations Manager leads the global support operations ecosystem, driving automation, workflow optimization, and platform architecture for 24/7 enterprise customers. This high-visibility role involves managing a team of developers and systems administrators while collaborating with cross-functional leaders to ensure scalable service delivery. The position requires regular alignment with US, EMEA, and APAC time zones to support global operations.
Headquarters
Miami, Florida, United States
Company Size
1001-5000 employees
Founded
1979
QAD (with Redzone) provides cloud-native ERP and adaptive manufacturing and supply‑chain software that helps manufacturers improve productivity, quality, and responsiveness. Their platform uses agentic AI and integrated applications — including manufacturing execution, workforce productivity (Redzone), planning, and analytics — to optimize operations and drive supply‑chain resilience. QAD serves mid‑to‑large manufacturers across industries with cloud solutions designed for agility, real‑time insights, and end‑to‑end operational control.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for QAD, Inc..
QAD, Inc. didn’t post a salary, so this is our estimate from similar listings.
38% above the average for this role