Sr Tech Ops Analyst

3. Not on Website(10 days ago)

Mississauga, ON, CanadaOnsiteFull TimeSenior$85,642.5 - $119,899.5Enterprise Technology & Operations

About this role

The Senior Technical Operations Analyst at TJX Companies is responsible for managing and governing incident management processes within the IT service management framework. The role involves process optimization, governance, collaboration across ITSM functions, and providing subject matter expertise in incident and major incident management.

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Required Skills

ITIL
ServiceNow
Cmdb
Incident Management
Process Improvement
ITSM
Governance
Dashboards
Major Incident
Reporting

About 3. Not on Website

tjx.com

The TJX Companies, Inc. is a leading off‑price retailer and parent company of well‑known banners such as TJ Maxx, Marshalls, HomeGoods, Winners, Homesense and TK Maxx, operating thousands of stores across the United States, Canada, Europe and Australia. TJX purchases branded, current‑season and designer merchandise at lower costs and delivers value through a “treasure‑hunt” shopping experience of frequently refreshed inventory and deep discounts. The corporate site highlights the company’s governance, investor relations, sustainability and career opportunities that support its global operations. Customers and investors choose TJX for its scale, broad assortment and consistent focus on value and convenience both in‑store and online.

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