Sr Tech Svc Desk - Level 2
Unisys
About this role
A Technical Support Specialist provides Tier 1 and Tier 2 support, troubleshoots complex hardware/software issues, identifies root causes, and communicates solutions to users. The role involves resolving issues with voice communications, network connectivity, and remote access while supporting L1 and L2 agents.
Skills
Qualifications
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
Recent company news
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About Unisys
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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