Sr. Technical Account Manager
Pendo(1 month ago)
About this role
A Senior Technical Account Manager at Pendo provides advanced technical and strategic guidance to enterprise customers to help them maximize value from Pendo’s platform. The role acts as a trusted advisor, bridging business goals and technical solutions while collaborating across product, engineering, and go-to-market teams. It also includes mentoring other TAMs and influencing product direction to drive customer outcomes and adoption.
Required Skills
- Account Management
- Technical Consultation
- Stakeholder Management
- ROI Optimization
- Platform Demonstration
- Internal Advocacy
- Mentorship
- PoC Development
- Travel
- Software Development
+9 more
Qualifications
- Bachelor's Degree
About Pendo
pendo.ioPendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.
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