Technical Account Manager, Japan
Miro(1 month ago)
About this role
The Technical Account Manager (TAM) partners with enterprise customers to maximize the business value of Miro by acting as a fractional strategic advisor. The role focuses on embedding Miro into customers’ innovation operating models, driving AI-powered adoption, and guiding workflow and technology optimization. TAMs operate autonomously, combining product knowledge, technical fluency, strategic insight, and change management to deliver measurable outcomes and long-term partnership.
Required Skills
- Workflow Optimization
- Integration Strategy
- API Familiarity
- Change Management
- Platform Analytics
- Adoption Strategy
- Executive Facilitation
- Workshop Facilitation
- Technical Fluency
- Stakeholder Management
+3 more
About Miro
miro.comMiro is an AI-powered visual collaboration platform built around a flexible digital whiteboard that helps teams speed product development from ideation to launch. It centralizes brainstorming, mapping, roadmapping, prototyping, and cross-functional alignment to break tool silos and keep stakeholders in sync both in real time and asynchronously. Miro provides templates, integrations with popular tools, enterprise-grade security and governance, and AI features that generate ideas, summarize work, and automate routine tasks to accelerate decision-making. Product, design, and engineering teams at startups and large organizations use Miro to align faster and ship customer-focused products.