Dynatrace
The Sr Technical Account Manager serves as a trusted technical advisor and primary contact for key Dynatrace customers, ensuring platform success, adoption, and long-term value in complex, large-scale environments. This senior, enterprise-focused role combines technical depth, business understanding, and account management to own the overall technical relationship and act as the single point of accountability between the customer and Dynatrace. The position involves driving platform health, managing support cases, planning version lifecycles, and advocating for enhancement requests while scaling services to the customer's support tier. Operating at the highest tier of Dynatrace's Success offering, the role requires strong technical judgment, executive presence, and ownership across long-running engagements.
Innovate faster, operate more efficiently, and drive better business outcomes with observability, AI, automation, and application security in one platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dynatrace.