Dynatrace
The Manager, Technical Support Engineering leads a team of technical product experts within the Dynatrace Insights OnDemand services organization, providing hands-on product configuration, technical consultation, and guidance to internal teams and customers. The role involves managing daily operations, optimizing support processes, and ensuring high-quality, timely delivery through a scalable, ticket-based engagement model. This position focuses on people leadership, operational execution, and stakeholder engagement to drive continuous improvement and customer satisfaction.
Innovate faster, operate more efficiently, and drive better business outcomes with observability, AI, automation, and application security in one platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dynatrace.
34% above the average for this role