Sr. Technical Representative, Global Service Desk (TCF)
CNX
About this role
The Sr. Technical Representative on the Global Service Desk serves as the primary contact for internal users' technical inquiries and service desk interactions, focusing on maintaining service quality and user satisfaction. The position is part of the organization's IT support function based in Gurugram and typically engages with desktop and application environments.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$125k – $169k
per year