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Sr. Technical Services Engineer I at Waystar - ApplyBlast

Sr. Technical Services Engineer I

Waystar

1 month ago

4.2 on Glassdoor

Louisville, Kentucky, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Sr. Technical Services Engineer I serves as a senior technical resource within the Technical Services organization, providing advanced Tier 2 support, executive technology services, workplace technology support, and technical project delivery across company locations. This role independently resolves highly complex issues, owns assigned technical domains and service responsibilities, coordinates incident and vendor escalation activities, and leads medium-sized Technical Services initiatives. The position provides technical guidance to less-experienced engineers and contributes to standards, documentation, and continuous improvement while remaining an individual contributor without day-to-day operational team leadership or formal people management responsibilities.

Responsibilities

Provide advanced Tier 2 support and resolve complex technical incidents
Lead medium-sized technical projects and workplace technology initiatives
Deliver white-glove executive technology support and meeting readiness

Skills

About Waystar

waystar.com

Headquarters

Louisville, Kentucky, United States

Company Size

1001-5000 employees

View Profile

Waystar’s cloud-based software provides end-to-end revenue cycle management solutions to simplify healthcare payments and accelerate financial results.