Technical Support Specialist
BWE
About this role
The Technical Support Specialist provides Tier 2 and Tier 3 technical support and serves as the escalation point for complex issues within a nationally distributed financial services organization. The role mentors junior staff and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a focus on service excellence.
Skills
Qualifications
About BWE
bwe.comBWE is a mortgage banking company providing financing solutions for commercial and multifamily investors, developers, and property owners.
Recent company news
BWE Secures $67M for Commercial Properties in Colorado
1 month ago
BWE Arranges $37.75M in Acquisition Financing for Graces Reserve Apartments in the Charlotte-Area
Nov 3, 2025
$330 million refinancing shows that lenders are ‘bullish’ on senior housing
Aug 29, 2025
BWE Drilling Moves To Exit The Australian Stock Exchange
Aug 21, 2025
BWE Arranges $308M Refi for Senior Living Communities
Apr 4, 2025
About BWE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BWE.
Salary
$112k – $150k
per year