Sr Unified Communications Contact Center Developer
Pacific Life
About this role
A Senior Unified Communications Engineer at Pacific Life is a senior technical role focused on stewardship and evolution of the company’s cloud contact center platform and related customer engagement technologies. Based in Charlotte, NC within the Technology division, the role supports the organization’s mission by enabling reliable, scalable communication systems and collaborating with cross-functional teams to drive platform improvements and adoption.
Skills
About Pacific Life
pacificlife.comFor nearly 160 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and employee benefits, and offers a variety of investment products and services to individuals, businesses, and pension plans.
Recent company news
Insurance BusinessAchmea offloads €8b in longevity risk to Munich Re, Pacific Life Re
6 hours ago
ESPNKyle Busch settles $8.5M lawsuit against Pacific Life Insurance
1 week ago
City of Charlotte (.gov)Pacific Life Selects Charlotte for East Coast Hub
Oct 28, 2025
InsuranceNewsNetPacific Life agrees to a $58M settlement in California PDX class action
2 weeks ago
Class Action Lawsuits$58.3M Pacific Life misleading illustrations class action settlement
3 weeks ago
About Pacific Life
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pacific Life.
Salary
$101k – $123k
per year
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