Staff Product Manager - Conversations

HighLevel(14 days ago)

RemoteFull TimeSenior$143,036 - $191,332 (estimated)Product

About this role

Staff Product Manager – Conversations at HighLevel is a senior product role responsible for defining the product strategy for core conversation experiences across channels (SMS, WhatsApp, email, chat, social DMs, and AI-assisted messaging). The role focuses on improving time-to-first-response and customer satisfaction while driving expansion and adoption among agencies and SMBs. It operates at scale within a high-throughput, multi-service SaaS platform and partners closely with engineering, design, data, and go-to-market teams.

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Required Skills

Product Management
Roadmapping
UX
Automation
AI
Reliability
Scalability
Data Analysis
Cross-Functional
Communication

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About HighLevel

gohighlevel.com

GoHighLevel is an all‑in‑one marketing and CRM platform built for digital marketing agencies to capture, nurture, and manage client leads and campaigns. It bundles CRM/pipelines, automated workflows, landing pages and funnels, email/SMS marketing, appointment scheduling, calling/tracking, and reputation management into a white‑label SaaS agencies can brand and resell. Agencies use GoHighLevel to consolidate separate tools, automate client funnels and communications, track performance, and deliver a turnkey branded software solution without building their own stack.