Staff Product Manager - Phone System

HighLevel(1 month ago)

RemoteFull TimeSenior$97,405 - $131,787 (estimated)Product Management

About this role

The Staff Product Manager for CPaaS, Billing, and Phone Platform at HighLevel leads the vision and strategy for the company’s communications and billing infrastructure. The role owns end-to-end communication and billing flows, ensuring accurate usage tracking, invoicing, and financial reconciliation at scale. It operates as a senior individual contributor partnering closely with Engineering, Finance, Revenue Operations, and Platform teams to maintain reliability, scalability, and financial integrity. The position is based in a global, remote-first environment and focuses on building a robust, transparent, and scalable communication ecosystem.

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Required Skills

Product Management
CPaaS Strategy
Billing Systems
Phone Platform
Roadmap Ownership
Platform Architecture
Telephony Expertise
Message Routing
Usage Metering
Pricing Models

+19 more

About HighLevel

gohighlevel.com

GoHighLevel is an all‑in‑one marketing and CRM platform built for digital marketing agencies to capture, nurture, and manage client leads and campaigns. It bundles CRM/pipelines, automated workflows, landing pages and funnels, email/SMS marketing, appointment scheduling, calling/tracking, and reputation management into a white‑label SaaS agencies can brand and resell. Agencies use GoHighLevel to consolidate separate tools, automate client funnels and communications, track performance, and deliver a turnkey branded software solution without building their own stack.