Tech Ops/Sales Support -Team Lead/AM - CPaaS & Whatsapp business API

Paytm(22 days ago)

Noida, Uttar PradeshOnsiteFull TimeMedior$65,291 - $88,345 (estimated)Sales Engineering

About this role

The Tech Ops / Sales Support role for CPaaS and WhatsApp Business API focuses on supporting sales and technical teams in delivering messaging and communication solutions to clients. The position serves as a bridge between clients, partners, and internal product/engineering teams to ensure smooth onboarding and service delivery. It is based in Noida and involves both pre-sales and post-sales technical coordination within a CPaaS environment.

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Required Skills

Technical Pre-Sales
Post-Sales Support
Client Coordination
CPaaS Knowledge
WhatsApp Business API
SMS Platforms
Voice Services
RCS Messaging
Partner Management
Telco Coordination

+14 more

About Paytm

paytm.com

Paytm is an Indian digital payments and financial services platform that enables fast, secure UPI transfers, mobile recharges, bill and utility payments, and everyday merchant transactions. Beyond its consumer wallet and apps, it provides Paytm Payments Bank, QR and point-of-sale solutions for merchants, plus APIs and tools for businesses. The company also offers a range of financial products including lending, insurance, and investment services, positioning itself as an integrated fintech ecosystem across India.