Staff Product Manager, Support & Services Systems

Cribl(3 months ago)

RemoteFull TimeSenior$122,000 - $150,000Product Management

About this role

Cribl is seeking a seasoned Staff Product Manager to oversee support and services systems, including Salesforce Service Cloud and Experience Cloud. The role focuses on enhancing customer support, integrating AI and automation, and ensuring compliance with security standards, all while contributing to company growth in a remote-first environment.

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Required Skills

Salesforce
AI
Automation
Support Systems
Product Management
Compliance
Data Analysis
Customer Support
Business Processes
Technical Collaboration

About Cribl

cribl.io

Cribl is a data engine for IT and security teams that provides a unified platform to explore, collect, process, and access telemetry at scale. It helps organizations ingest, filter, transform, and route observability and security data to analytics, SIEMs, and storage systems so teams can get the right signals where they need them. Positioned as a modern data architecture for the AI era, Cribl focuses on giving customers control over data flow, improving efficiency, and lowering costs associated with ingest and storage.

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