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Customer Support Systems Engineer - Zendesk at Confluent - ApplyBlast

Customer Support Systems Engineer - Zendesk

Confluent

9 months ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Customer Support Systems Engineer at Confluent is responsible for enhancing the Zendesk platform through custom application development and integration, leveraging technologies such as React and TypeScript. This role involves managing the software development lifecycle, including infrastructure on Google Cloud Platform, and ensuring adherence to best practices in security and documentation. Collaboration with technical support teams is key to optimizing support processes and delivering scalable, reliable solutions within the Zendesk environment.

Skills

Qualifications

Zendesk certifications (e.g., Zendesk Administrator, Zendesk Developer)

About Confluent

www.confluent.io

Headquarters

Mountain View, California, United States

Company Size

1001-5000 employees

Founded

2014

View Profile

Confluent is a leading data streaming platform that enables organizations to effectively stream, connect, process, and govern their data in real-time. Built on the robust foundations of Apache Kafka® and Apache Flink®, Confluent provides a unified solution that supports a range of data-driven applications and analytics. The platform empowers businesses to harness the full potential of their data, making it accessible and actionable across various use cases. Whether for data integration or real-time analytics, Confluent is designed to facilitate seamless data flow within modern architectures.