Customer Support Systems Engineer - Zendesk
Confluent(29 days ago)
About this role
The Customer Support Systems Engineer at Confluent is responsible for enhancing the Zendesk platform through custom application development and integration, leveraging technologies such as React and TypeScript. This role involves managing the software development lifecycle, including infrastructure on Google Cloud Platform, and ensuring adherence to best practices in security and documentation. Collaboration with technical support teams is key to optimizing support processes and delivering scalable, reliable solutions within the Zendesk environment.
Required Skills
- Zendesk Development
- Custom Solutions Design
- APIs Integration
- Software Development Lifecycle
- Git Version Control
- CI/CD Pipelines
- Google Cloud Platform
- Security Best Practices
- Documentation
- Business Process Optimization
+14 more
Qualifications
- Zendesk certifications (e.g., Zendesk Administrator, Zendesk Developer)
About Confluent
www.confluent.ioConfluent is a leading data streaming platform that enables organizations to effectively stream, connect, process, and govern their data in real-time. Built on the robust foundations of Apache Kafka® and Apache Flink®, Confluent provides a unified solution that supports a range of data-driven applications and analytics. The platform empowers businesses to harness the full potential of their data, making it accessible and actionable across various use cases. Whether for data integration or real-time analytics, Confluent is designed to facilitate seamless data flow within modern architectures.