Staff Service Designer
Code for America(1 month ago)
About this role
A Staff Service Designer at Code for America leads end-to-end service design work to improve public services by shaping strategy and systems across digital and non-digital touchpoints. This experienced individual contributor partners with multidisciplinary teams and government partners, mentors junior designers, and champions human-centered design to create equitable, measurable solutions for complex government systems.
Required Skills
- Service Design
- Journey Mapping
- Blueprinting
- System Mapping
- Prototyping
- User Research
- Stakeholder Management
- Workshop Facilitation
- Mentorship
- Presentation
+4 more
About Code for America
codeforamerica.orgCode for America is a nonprofit that partners with governments and communities across the U.S. to make public services more effective, equitable, and people-centered. For more than a decade they combine design, data, and technology with community-driven practices to break down barriers and deliver real-world solutions. They pilot, scale, and share tools and best practices to demonstrate that government can and should work well for everyone.