Staff Site Reliability Engineer

Talkdesk(6 months ago)

Bengaluru, IndiaOnsiteFull TimeSenior$141,589 - $190,505 (estimated)Engineering

About this role

This role is a senior engineering position focused on improving developer experience by building and maintaining Talkdesk’s internal PaaS and platform services. The engineer will help ensure high availability, reliability, and scalability of mission-critical systems while enabling teams to be self-sufficient across the software lifecycle. The position emphasizes reliability practices, automation, and collaboration with software and product teams to drive operational excellence.

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Required Skills

SRE
DevOps
Kubernetes
Terraform
Ansible
Helm
Linux
Python
Bash
Databases

+5 more

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.