Staff Software Engineer - Conversational AI & Automation

Aisera

5 months ago

3.9 on Glassdoor

Santa Clara, CA

Onsite

Full Time

Senior

1 applicant

View Job Listing

Apply to 100+ jobs

About this role

A Staff/Sr. Staff Software Engineer role focused on designing and developing conversation AI and automation building blocks within a microservices architecture. The position requires providing technical leadership and shaping product vision while collaborating with product, data science, and engineering teams. The role is based in the Santa Clara, CA office and involves onsite interviews as part of the hiring process.

Skills

Qualifications

Bachelor's Degree in Computer Science or Related Field

About Aisera

aisera.com

Aisera is an enterprise AI company that delivers an "agentic" AI platform to automate service and support across IT, customer service, HR, finance, and security operations. Its solution combines conversational AI, virtual agents, knowledge management, and workflow automation to resolve tickets, answer employee and customer questions, and execute remediation with minimal human intervention. Aisera integrates with core enterprise systems (ServiceNow, Salesforce, Microsoft, SAP, etc.) to deflect requests, boost employee productivity, and reduce operational costs. Customers pick Aisera for its pretrained enterprise models, low-code integrations, and focus on improving both employee and customer experiences.

Recent company news

PR Newswire

Automation Anywhere Acquires Aisera to Supercharge the Autonomous Enterprise

Nov 4, 2025

Wilson Sonsini

Firm Advises Automation Anywhere on Acquisition of Aisera

Nov 4, 2025

Pulse 2.0

Automation Anywhere Buying Aisera To Advance The Autonomous Enterprise Era

Nov 4, 2025

CX Today

Verint Confirms $2BN Takeover by Thoma Bravo, Set to Merge with Calabrio

Aug 25, 2025

Thoma Bravo

Goldman Sachs and Thoma Bravo lead Aisera's $90 Million Series D Funding to Strengthen Employee and Customer Experiences with AI Service Experience Platform

Aug 3, 2022