Staff Software Engineer (Full-stack), Technical Support

Outreach(6 hours ago)

RemoteFull TimeSenior$85,000 - $115,000Support Team

About this role

A senior Full-Stack Software Engineer at Outreach is responsible for developing backend systems for an AI-powered support troubleshooting platform, with additional responsibilities in designing frontend components. The role involves utilizing AI tools, integrating tools into a unified interface, and ensuring reliable, high-quality code for internal tools to improve customer support efficiency.

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Required Skills

Python
RESTful APIs
React
Cloud
Unstructured Data
AI
Frontend
Backend
Data Pipelines
Testing

About Outreach

outreach.io

Outreach is a sales engagement and revenue operations platform that helps revenue teams automate prospecting, manage multi-channel cadences, and capture sales activity to drive pipeline. It offers sequencing for email, calls, and meetings, activity capture and analytics, forecasting and coaching tools, and deep integrations with CRMs and common sales tech. Outreach is designed to boost rep productivity and conversion rates through workflow automation, performance insights, and workflow orchestration. Companies choose Outreach for its automation capabilities, analytics-driven coaching, and enterprise-grade integrations.

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