Staff Software Engineer, Insights
Decagon(25 days ago)
About this role
Decagon is a conversational AI platform that enables brands to deliver personalized and engaging customer experiences across multiple communication channels. The company focuses on creating innovative tools that help organizations understand and improve their AI agents' performance and customer interactions.
Required Skills
- Typescript
- Python
- Data Modeling
- Stream Processing
- UX Design
- Analytics
- Conversation Intelligence
- AI Systems
- Data Infrastructure
- Scalability
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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