Kustomer
Kustomer is a leading conversational CRM platform that leverages AI and automation to enhance customer experiences. The company focuses on delivering personalized service and operates across multiple channels, serving high-profile clients and continuously innovating in the customer service industry.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2015
Kustomer is an AI-powered customer service platform designed to streamline and enhance the customer support experience. It combines a comprehensive CRM with omnichannel messaging capabilities, allowing businesses to manage customer interactions seamlessly across various platforms. With a focus on integrating artificial intelligence, Kustomer provides tools for automating responses, empowering agents with relevant information, and offering self-service options for customers. This enables organizations to boost efficiency, satisfaction, and operational performance in their customer support operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kustomer.
Kustomer Raises $30M to Lead the AI-Native Future of Customer Experience
Aug 7, 2025