Software Engineer, Infrastructure (Staff Level)
Kustomer(30 days ago)
About this role
Kustomer is a leading conversational CRM platform that leverages AI and automation to enhance customer experiences. The company focuses on delivering personalized service and operates across multiple channels, serving high-profile clients and continuously innovating in the customer service industry.
Required Skills
- Go
- MongoDB
- AWS
- Terraform
- Elasticsearch
- Kafka
- Python
- Node.js
- Kinesis
- NoSQL
About Kustomer
www.kustomer.comKustomer is an AI-powered customer service platform designed to streamline and enhance the customer support experience. It combines a comprehensive CRM with omnichannel messaging capabilities, allowing businesses to manage customer interactions seamlessly across various platforms. With a focus on integrating artificial intelligence, Kustomer provides tools for automating responses, empowering agents with relevant information, and offering self-service options for customers. This enables organizations to boost efficiency, satisfaction, and operational performance in their customer support operations.
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